Privacy Policy

Our Commitment to Your Privacy

At GreenHaul El Centro Tree Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Details about the tree services you need
• Payment information when you use our services
• Photos of your property that you share with us for estimates

How We Use Your Information

We use the information we collect to:

• Provide you with estimates and quotes for tree services
• Schedule and perform tree service work on your property
• Process payments for services rendered
• Communicate with you about your service requests
• Send you appointment reminders and follow-up messages
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (payment processors, scheduling software)
• When required by law or to respond to legal process
• To protect the rights, property, or safety of our company, customers, or others
• With your consent or at your direction

Website and Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Communication Preferences

We may send you service-related communications, appointment reminders, and occasional promotional messages. You can opt out of promotional communications at any time by contacting us, but we may still need to send you important service-related messages.

Data Retention

We retain your personal information for as long as necessary to provide you with services and comply with legal obligations. Service records may be kept for several years for warranty and liability purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of promotional communications

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

GreenHaul El Centro Tree Services
653 Main St #108, El Centro, CA 92243
Phone: (442) 221-3730
Email: hello@elcentrotreeservices.com